Privacy Policy

Last Updated: March 2026

Introduction

Kaycha Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kaycha.ai or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a contact form or inquiry
  • Request laboratory testing services
  • Subscribe to our newsletter
  • Apply for employment
  • Register for an account

This information may include your name, email address, phone number, company name, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Click data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your laboratory testing requests
  • Respond to your inquiries and customer service requests
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage trends and preferences
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to processing
  • Data portability
  • Withdrawal of consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

SMS Notifications

If you opt in to our SMS notification program, the following applies:

  • Your phone number is collected solely for delivering operational notifications
  • We will not share your phone number with third parties for marketing purposes
  • Your phone number will not be used for any purpose other than the stated notification types
  • You may opt out at any time by replying STOP to any message
  • Message and data rates may apply; message frequency varies (up to 50 msgs/month)
  • See our SMS Notifications page for full program details

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Contact SalesFind Location